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My readers are not shy about telling me exactly what causes their patience to collapse in a crumpled heap when they're trying to get something done with a PC that's supposed to be an aid to productivity. My specialty, as readers of this site know only too well, is helping people find a way to be more productive with technology, especially as delivered in Windows 10 PCs. But I totally understand that a small accumulation of irritations can collectively make you want to punch your fist through a wall.

It's easy to invest too much emotional energy into technology.